What do I do if I have trouble paying my rent or mortgage?


If you’re having difficulty paying your rent, service charges or mortgage please get in touch with us as soon as possible. We’re always on hand to provide information and guidance if you’re struggling to make payments. You can get in touch by emailing enquiries@thrivehomes.org.uk or by Facebook messenger.

If you haven’t already, find out if you’re entitled to claim any benefits. For most working-age adults, this will be Universal Credit. To find out more, visit: https://www.understandinguniversalcredit.gov.uk/