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£

This is your six or 14 digit payment reference number. If you moved into your Thrive home before June 2016, you must use your 14 digit payment reference number when making payments.

How do I find my payment reference?

Where can I find my payment reference number?


Your account reference number is either 14 or 6 digits long and can be located on any rent or service charge statements we have sent to you. If you moved into your property before 2016, you must use your 14 digit payment reference number when making payments.

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With an account you'll be able to:

Use the link below to make a payment.

  • Check your balance and make payments online
  • Report repairs directly from your browser
  • View your account statements
  • Add and update your household information
  • Submit a request for permission
  • Access home documents
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